Asking about store hours
- Are you open on Saturday?
- Are you open on weekends?
- How late are you open (today)?
- What are your hours?
- When are you open?
- When do you open?
A salesperson offering help to a customer
- If I can help you find anything, I’ll be right over here.
- If I can help you, just let me know.
- If you need any help, I’ll be right here.
- If you need any help, my name’s Linda.
- If you need me, I’ll be right here.
- If you need me, my name’s Linda.
- Only six items allowed in the dressing rooms.
- Only six items in the dressing room at a time.
- The changing rooms are over there.
- There’s a mirror over there.
How to greet a customer as a salesperson
- Are you being helped?
- Can I help you find something?
- Can I help you with something?
- Can I help you?
- Can I show you something?
- Is someone waiting on you?
- Is there anything I can help you find today?
- Is there anything I can help you with today?
- Is there anything I can help you with?
- May I help you?
Questions a salesperson might ask a customer
- Are you looking for anything in particular?
- Are you looking for something in particular?
- Do you have anything in mind?
- Do you have something specific in mind?
- Do you know what size you are?
- Do you know what you want?
- What are you interested in?
- What size do you need?
Offering additional help to a customer
- Do you need anything to go with that?
- Is there anything else I can get for you?
- Is there anything else I can help you with?
- Is there anything else I can interest you in?
- What else can I do for you?
Offering merchandise to a customer
- Have I got something for you! (informal) May I suggest this?
- I have just the thing.
- I’ve got exactly what you need.
- I’ve got just what you’re looking for.
- I’ve got just your size.
- That’s on sale this week.
Shopping for something at a department store
- Can you measure me?
- I don’t know my size.
- I need a bathing suit.
- I need a belt.
- I need a pair of gloves.
- I need a pair of pants.
- I need a pair of socks.
- I need a size 34.
- I need a swimsuit.
- I need gloves.
- I need socks.
- I need some jeans.
- It’s a gift.
- I’m looking for something for my husband.
- I’m looking for something for my wife.
- Would you measure my waist, please?
When you are just looking and not buying
- I’m just browsing.
- Just looking around.
- Thank you, I’m just looking.
Questions a customer might ask in a store
- Do you have a shirt to match this?
- Do you have a shirt to match?
- Do you have any more of these?
- Do you have anything less expensive?
- Do you have something a bit less expensive?
- Do you have this in a larger size?
- Do you have this in a smaller size?
- Do you have this in blue?
- Do you have this in stock?
- Do you have this in suede?
- Do you have this in wool?
- Got anything cheaper? (informal)
Choosing merchandise in a store
- I just can’t make up my mind.
- I’m not sure which I like.
- Which do you prefer?
When a customer wants to try on clothing
- Can I try these on?
- How many items can I take in the dressing room?
- I want to try this on.
- I’d like to try this on.
- Where is the fitting room?
Asking how a purchase will be paid for
- Do you have our store card?
- How do you want to pay for this?
- How do you want to pay for this?
- How would you like to pay for this?
- What method of payment will you use?
- Will that be cash or charge?
- Will that be cash or credit?
- Would you like to sign up for our store card?
Encouraging remarks a salesperson might make to a customer
- It’s you!
- That flatters you.
- That looks great on you.
- That looks nice on you.
- That really flatters your figure.
- That’s very flattering.
- That’s you!
- That’s your color.
- This is you!
When merchandise is not satisfactory
- I don’t like the color.
- It’s a little pricey.
- It’s too expensive.
- It’s too loose.
- It’s too loose.
- It’s too tight.
- I’ll have to keep looking for what I want.
- pricey = expensive
When a salesperson cannot supply exactly what is wanted
- I can back-order that for you.
- I can issue you a rain check.
- It will be delivered to the store within a week.
- We can notify you by phone or e-mail.
- We don’t have it in that color.
- We don’t have that in your size.
- We’re out of that item.
- You can order it from our website.
Asking about payment plans in a store
- Can I apply for a credit card?
- Can you hold it for me?
- Do you have a layaway plan?
- Do you take credit?
- Is it going on sale soon?
- Is it on sale?
- What financing options do you have?
- Will it be on sale soon?
- Will you hold it for me?
Getting a purchase gift wrapped in a store
- Can I get it gift wrapped?
- Can I get this gift wrapped?
- Can you gift wrap that?
- Is there a charge for gift wrapping?
- May I get it gift wrapped?
- Where is the gift-wrap counter?
- Would you please gift wrap that?
