How to Say No to Clients When You’d Love to Say Yes

Anyone ever have a client who was so demanding but so good to you? Or maybe that’s just me. I love my clients and I honestly refuse to take on any client that doesn’t appreciate my work or who just doesn’t mesh well with me and my work style. It’s never anything personal but as a freelancer you have to realize that not every client is meant for you.

Not right now is always my response to things that I think I can do but just not within the given time frame that my client has provided. This not only gives my client reassurance that I still care about their needs but it also keeps me from tackling on additional work that I know I can’t handle.

As freelancers we all have our areas that we are really strong in and also really weak in. Know your weakness and know exactly how to say no to those weaknesses. If my clients ever ask me to do something that I know I am not gifted to do I always offer to refer them to someone else and serve as the point of contact between them and the freelancer I refer them too.

Maybe next time is another response I give to my clients when I know I can’t get something done for them. Alluding to next time will insure that even though you can’t take on their project this particular time, you’re still available if a similar need arises in the future.

Here’s another safe answer you can provide to your client. If the need for their assignment is urgent you could tell them you’re willing to do it but can’t complete it as quickly as you normally would. If your client agrees, none is lost. If they don’t agree at least you have showed your client that you would still be willing to help if they needed you.

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How to Say No to Clients When You’d Love to Say Yes

Not right now is always my response to things that I think I can do but just not within the given time frame that my client has provided. This not only gives my client reassurance that I still care about their needs but it also keeps me from tackling on additional work that I know I can’t handle.

Not Right Now

I Can Refer You To Someone Who Can Help You

Maybe next time is another response I give to my clients when I know I can’t get something done for them. Alluding to next time will insure that even though you can’t take on their project this particular time, you’re still available if a similar need arises in the future.

Maybe Next Time

I Can Get This To You But It May Take Longer Than Expected

www.wordscoach.com

www.wordscoach.com

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